Booking Policies
To guarantee your appointment with our student or licensed massage therapists, please note:
Appointments are pay in full at time of booking
You will be required to pay for your session in full at the time of booking. We are unable to accommodate any exceptions at this time.
Policies for Tipping - Student Massage Therapists
The State of NJ prohibits students from receiving payment or compensation of any kind for services while enrolled in their training program.
Policies for Tipping - Licensed Massage Therapists
Licensed massage therapists can accept tips in cash on site only. LMTs cannot accept tips via check, credit card, VenMo, or Zelle.
Cancellation policy
Cancellations must be received at least 24 hours prior to your scheduled appointment time or you will be charged for the full service. We are unable to honor any exceptions. Cancellations made prior to the 24-hour window will be issued a refund or a store credit.
late arrivals & no shows
Your time is reserved specifically for you. Arriving late will deprive you of precious massage time - you will not be able to extend your appointment beyond its original scheduled time. If you do not show up for your appointment without a cancellation, your credit card will be charged and no store credit or refund will be issued.
Student Clinics
AWARENESS OF EXPECTATIONS: Please remember that this is a student clinic, not a high-level professional spa. While our students are exceptionally well trained, they are all at varying states of skill development. We appreciate your patience and understanding and support of our students. Your constructive feedback helps our students finetune their skills.